If you have noticed that your sump pump couldn't keep up with water coming into the basement and the floor around the sump pump is flooded, it's time to call a water damage cleanup company. It doesn't matter if only a portion of the basement is damp because you need to have the space dried properly to save the materials in the space.
It can be difficult to get on top of the water and to start drying out the space if you don't have the property tools. Here are the services the water damage restoration company will provide right away.
Pump and Dry
The water coming in has to be pumped out, and the water in the carpeting, couches, and all other materials needs to be extracted. When the water has been extracted the space will then need to be dried with commercial grade fans and dryers, so that the moisture can't continue to soak into drywall, wood and anything else in the space.
Clean and Sterilize
After everything has been dried and the water is gone, the fabrics and materials have to be cleaned and sterilized so bacteria doesn't spread through the basement. This will also help remove stains, take away the odors from the flooding, and prevent bugs and other pests from being attracted to the space. The cleaning will also prevent allergens from polluting the air.
If you think that there could be bacteria like mold inside the ventilation system, you'll want to have the HVAC ducts cleaned too. An HVAC company can do this if the water damage cleaning company doesn't.
Once the company is done cleaning up, you'll want to have a sealant applied to the foundation walls. A protective sealant that goes on the cement will serve multiple purposes. It will kill mold and stop it from spreading, preserve the concrete and stop water from doing damage, and stop water from seeping through.
If the water is coming into the basement through the sump pump and you aren't sure how to get the water out, you want to take control of the situation right away. Call your homeowners insurance company and see if they are going to cover the costs of the water damage clean up company, or if they need to come to the home to assess the damage before you can call the company at the homeowner's insurance company's expense.